Rekawa Wellness Resort
Privacy Policy
Effective date: July 2026 · Last updated: July 2026
This Privacy Policy describes the policies of Breath of Life Lanka Ltd (company registration PV 87421), Rekawa Road, Tangalle, Southern Province, Sri Lanka, trading as Rekawa Wellness Resort, on the collection, use, and disclosure of your information when you use our website at rekawawellnessresort.com and our services.
By accessing or using our website or services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the website or our services.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date, and your continued use of our website after such time will constitute your acceptance of the updated policy. We recommend you review this page periodically.
Information We Collect
We collect the following personal information from you:
– Name, email address, and phone number
– Postal address and country of residence
– Booking details, dates of stay, room preferences, and programme selections
– Dietary preferences, food allergies, and intolerances
– Passport or identity document details where required for booking purposes
– Emergency contact name and telephone number
– Payment reference details – we do not store payment card numbers
– Health information disclosed for wellness programme purposes, with your explicit consent
– Records of communications – emails, enquiry forms, and correspondence
– Feedback, reviews, or survey responses you choose to share
– Website usage data including IP address, browser type, pages visited, and timestamps, collected automatically when you visit our website
How We Use Your Information
We use the information we collect for the following purposes:
– To respond to enquiries and provide customer support
– To process bookings and administer your stay
– To deliver wellness consultations, treatments, and programmes safely and effectively
– To send administrative information about your booking or our policies
– To send marketing and promotional communications where you have given your consent
– To improve our website and services
– To comply with applicable legal obligations
If we wish to use your information for any purpose not listed above, we will seek your prior consent.
How We Share Your Information
We do not sell or rent your personal information to third parties. We will not transfer your information to any third party without your consent, except in the following limited circumstances:
– To service providers who assist us in operating the website and delivering our services, including CRM, email marketing, and website hosting providers, who are required to use your information only for the purpose for which it was shared
– To comply with applicable law, regulation, or court order
– To enforce our agreements, including this Privacy Policy
– To respond to claims that your use of our website or services violates any third-party rights
– In the event that Rekawa Wellness Resort or Breath of Life Lanka Ltd is merged with or acquired by another entity, your information may be transferred as part of that transaction
Health information disclosed for wellness programme purposes is handled exclusively by our medical and clinical team and is never shared with any external third party except in a genuine medical emergency.
Retention of Your Information
We retain your personal information for as long as necessary to fulfil the purposes for which it was
collected, or as required by applicable law. As a general guide:
– Health and treatment records: up to 8 years from last treatment
– Booking and financial records: up to 7 years from the date of transaction
– General contact and marketing data: up to 2 years from last contact, or until consent is
withdrawn
– Enquiry records where no booking resulted: up to 12 months
When your information is no longer required, we will delete or anonymise it securely.
Your Rights
Depending on applicable law, you may have the right to:– Access the personal information we hold about you
– Request correction of inaccurate or incomplete information
– Request deletion of your information where it is no longer required
– Withdraw consent to marketing communications or health data processing at any time
– Object to or restrict certain processing of your information
– Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at booking@rekawawellnessresort.com. We will respond to your request in accordance with applicable law. Please note that if you choose not to provide certain information, we may be unable to process your booking or deliver some services.
Cookies
Our website uses cookies and similar tracking technologies to improve your experience. A cookie is a small file placed on your device when you visit our website. We use cookies to understand how visitors use our website, remember your preferences, and support website security. You may disable cookies through your browser settings, though this may affect the functionality of our website. For further details on cookies, please refer to our Cookie Policy.se refer to our Cookie Policy.
Security
The security of your information is important to us. We take reasonable technical and organisational measures to protect your information from loss, misuse, and unauthorised access or disclosure. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party website you visit.
Minors
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have done so, we will delete the information promptly.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
Rekawa Wellness Resort
Breath of Life Lanka Ltd (PV 87421)
Rekawa Road, Tangalle, Southern Province, Sri Lanka
Email: booking@rekawawellnessresort.com
Phone: +94 74 093 5827
Website: rekawawellnessresort.com
We will address your concerns in accordance with applicable law.
Rekawa Wellness Resort · Breath of Life Lanka Ltd (PV 87421) · Rekawa Road, Tangalle, Sri Lanka booking@rekawawellnessresort.com · +94 74 093 5827 · rekawawellnessresort.com